Using Technology to Express Condolences

PICLIFPICLIF BlogUsing Technology to Express Condolences

May

22

Using Technology to Express Condolences

The internet has become the center of communication for so many people. They find lost friends, classmates, and even distant family members through Facebook. They chat with people they never see through Facebook Messenger or Skype. Employers even conduct job interviews online. So, it’s not surprising to see more people expressing condolences online as well.

Utilizing Social Media for the Death of a Loved One
More people today announce major events, including the passing of someone, through Facebook or other social media sites. Instead of contacting each person individually, they make the announcement to everyone and provide details of a funeral or memorial.

For many, this is both practical and less stressful. Rather than recounting the story of what happened over and over again, the person can provide information once and focus on other tasks.

Expressing Condolences on Social Media
The question for many is if it is acceptable to respond with their condolences on social media when someone posts about the death online. It is perfectly acceptable to reply to a post and say you’re sorry to hear the news. If you are an acquaintance or only know the person in passing, you may feel more comfortable with responding to a post.

However, if you are a good friend or a family member, you would want to follow up with a more personal and private message. You could even say something on social media like “I’m sorry to hear about your loss. I’ll send you a private message to see if you need anything later.” This is an appropriate option if you are busy at the time when you hear the news and just want to send your sympathies.

Text Messages and Condolences
Another way people send messages to interact with friends and family is through text messages. The person may send a text to let everyone know what happened. In this situation, it’s perfectly acceptable to send a reply to say you’re sorry to hear about the person’s death.

If you hear of the death of a loved one in another way, you will have to decide whether you should send condolences in a text message. It will depend on how much the other person uses texting to send information or messages to others.

For some, texting is more convenient because they can check messages at their leisure. For others, it is more complicated and troublesome because they aren’t used to using technology. Choosing to send a message this way will depend on how well you know the person and how comfortable you feel in sending the message. Consider the person’s age and how much they use social media in general to determine the best way of sending condolence messages.

You should keep any messages sent through text or social media short and simple. If you want to send a more detailed message later, you can call or send an email. Texting, social media posts and chat messages are designed for faster responses and to send a quick comment. For more in-depth communication, you will want to stick with the more traditional methods.

Written by PICLIF Guest Blogger
Suzie Kolber

About the author:
Suzie Kolber is a writer at Obituaries Help. The site is a complete guide for someone seeking help for writing words of condolences, sympathy messages, condolence letters and funeral planning resources.